TCM4000 + WORKFLOW SUPPORTS HOMEWORKING FOR FINANCE FIRM

Internet home-working for staff at one of the UK's leading finance companies is now being supported by APT Projects' TCM4000 + Workflow solution.

St. Albans-based Finance Company AB&C has been running TCM4000 over the Web in order to allow their staff to work from home. "Our business is based around personal contact - by phone or email or meetings with our customers. Staff don't have to be in a central office to achieve results; they can work from home. Working over the Internet with TCM4000 means that everything is recorded into TCM as and when it happens, just as if everyone is working in the same place".

"Everyone on the system has access to all of the telephone call records, all emails, all correspondence, all quotation and reference and other information just as if we were all in the same office, and no one is late for work or late home for whatever reason".

TCM4000 is hosted by Watford-based application service provider Freedom. Bob Richards, sales director for Freedom, is one of the pioneers in encouraging homeworking. "Many businesses simply don't have to have a central location where there are empty desks for much of the time because people are out of the office on business or on leave".

"A hosted TCM4000 + Workflow System is a very cost-effective and user-friendly solution to home or mobile working, providing complete access to central data with full supervisory control and management reports. Everything is recorded in real time and it is just as if everyone is working in the same building, except that no-one is having to pay for that building or the travel to and from. It's win-win all round, especially with a hosting cost from Freedom of only £30 per user per month." More information at: www.showmefreedom.com/promotions/pcpro/

TCM 4000 + Workflow combines contact, customer relationship and document management and workflow, with advanced email and electronic filing. It offers a host of interactive features that allow users to work more efficiently, and provides a platform for strong competitive edge. Aimed not just at sales and marketing, the system is an effective solution for all areas of an organisation, including credit control, administration and general business operations. Key benefits include the introduction of an advanced computer-based business methodology, a central database for all users, efficient organisation and structure of information flow and easy search facilities.

Designed specifically for larger organisations that require more control over user access, TCM 4000 provides a range of extra features. While retaining the intuitive interfaces common to the current latest version of the system, TCM 4000 adds the ability to customise the record structure and to link to various accounting systems. Major additions have been made to the Customer Service Management module making TCM a top performer against the best of available bespoke systems. TCM 4000 is a highly effective platform for adapting to a wide variety of vertical market needs as well as being the complete system for any organisation.

Developed by APT Projects, TCM 4000 is the result of an eight-year investment programme The system runs under Microsoft Windows 95/98, Millenium, NT Workstation and NT Server and XP. More information on TCM at: www.aptprojects.com. Or by email at: tcm@aptprojects.com.

Press information from: Tony Rust, APT Projects. Tel: 01427 875103. Email: tony@aptprojects.com . Or: John Bradshaw, JBPR. Tel: 01483 838331, Email: john.bradshaw@ntlworld.com.